Privacy & Cookie Policy
MOLRS Wholesale Limited
Website: www.molrswholesale.co.uk
Last updated: 22 October 2026
1. Introduction
MOLRS Wholesale Limited ("MOLRS", "we", "us" or "our") respects your privacy and is committed to protecting personal information.
This Privacy & Cookie Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit a wholesale enquiry or conduct business with us.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
MOLRS Wholesale Limited is the data controller responsible for the personal information described in this policy.
2. Information We Collect
We may collect and process the following categories of personal information.
Contact information
Name
Business email address
Telephone number
Job title or business role, where provided
Business and transaction information
Business or company name
Billing and delivery addresses
Product enquiries and purchasing requirements
Order history and transaction details
Payment and invoice information
Communications relating to quotations, orders and deliveries
Website and technical information
IP address
Browser type and device information
Pages visited and website interactions
Referral sources and general website usage information
Cookie preferences and related technical information
We collect information directly from you when you complete a contact form, email us, communicate by telephone or enter into a business transaction.
We may also receive relevant business information from commercial contacts, service providers or publicly available business records where lawful and appropriate.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
Responding to enquiries and communication requests
Providing quotations, product information and availability
Processing and fulfilling wholesale orders
Arranging deliveries and communicating order updates
Issuing invoices and maintaining accounting records
Managing customer and supplier relationships
Maintaining the security and functionality of our website
Understanding website traffic and improving our services
Meeting legal, regulatory and tax obligations
Communicating relevant business information where permitted by applicable marketing and data protection laws
We do not sell personal information to third parties.
4. Legal Basis for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we rely on the following lawful bases:
Contractual necessity
Where processing is necessary to enter into or perform a contract with an individual, including relevant order and payment arrangements.
Legitimate interests
Where processing is necessary for our legitimate business interests, provided these are not overridden by the rights and freedoms of the individual.
These interests may include responding to business enquiries, managing commercial relationships, maintaining website security and improving our services.
Legal obligations
Where we must retain or disclose information to comply with applicable laws, including accounting, taxation and regulatory requirements.
Consent
Where consent is required, including for certain non-essential cookies or specific marketing activities.
Where we rely on consent, you may withdraw it at any time.
5. Contact Forms and Enquiries
When you submit an enquiry through our website, the information you provide is processed through our website platform, Squarespace, and sent to our business email address:
Depending on our website configuration, submitted information may also be stored within Squarespace's form submission or contact management systems.
We use enquiry information to respond to your request, provide product information or quotations, and manage subsequent business correspondence.
Enquiry information may be retained within our business email systems and relevant website administration records for as long as reasonably necessary for these purposes.
Submitting a general enquiry does not automatically subscribe you to marketing communications.
6. Sharing Personal Information
We may share personal information with trusted third parties where reasonably necessary to operate our business.
These may include:
Website hosting and technology providers, including Squarespace
Email and communication service providers
Payment service providers and banks
Accountants and professional advisers
Delivery companies, freight forwarders and logistics providers
IT support and data-storage providers
Government authorities or regulators where required by law
We share only the information reasonably required for the relevant service or legal purpose.
We do not sell or rent personal information for third-party marketing.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
Access to personal information is restricted to those who require it for legitimate business purposes.
Information may be stored within our business email accounts, Squarespace website administration systems, accounting records and other services used to manage our operations.
Although we take reasonable precautions to protect personal information, no system or internet transmission method can be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting and regulatory requirements.
Our retention arrangements include:
General enquiries: retained while relevant to enquiries, ongoing correspondence or potential business relationships. Outdated enquiries are periodically reviewed and deleted when no longer reasonably required.
Customer and supplier correspondence: retained while necessary to manage commercial relationships, transactions, customer service and potential disputes.
Invoices and accounting records: retained for the periods required by applicable UK tax, accounting and company legislation, generally at least six years for relevant business records.
Website analytics: retained according to Squarespace's applicable settings, retention arrangements and legal requirements.
Cookie preferences: retained as necessary to remember, manage and demonstrate visitor consent choices.
We periodically review the information we hold and securely delete or anonymise information that is no longer required.
9. Your Data Protection Rights
Under applicable UK data protection law, you may have the right to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information in certain circumstances.
Request restriction of processing in certain circumstances.
Object to certain processing activities, including direct marketing.
Request the transfer of eligible personal information.
Withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact:
We will respond to requests in accordance with applicable data protection law.
10. Website Analytics
Our website is hosted using Squarespace and uses its built-in website analytics functionality to help us understand website traffic and performance.
Depending on the analytics settings and visitors' privacy preferences, information processed may include:
Browser, network and device information
IP address and approximate geographic location
Pages visited and interactions with website content
Referring websites and traffic sources
This information helps us understand website performance and improve our services.
We do not currently use separate third-party advertising or analytics tracking platforms, such as Google Analytics or Meta Pixel.
Where consent is legally required for analytics cookies or similar technologies, these will be subject to the visitor's cookie preferences.
11. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help websites function correctly, remember certain preferences and understand how visitors use online services.
Some cookies are necessary for the website to operate, while others support analytics and additional functionality.
Similar technologies, including local storage, may also be used for these purposes.
12. Types of Cookies We Use
Our website uses Squarespace's website functionality and may use the following categories of cookies and similar technologies, depending on the features enabled.
Strictly Necessary Cookies
These support essential website functionality, security, navigation and the storage of cookie preferences.
Strictly necessary cookies may be used without consent where a relevant legal exemption applies.
Analytics and Performance Cookies
These help us understand how visitors use the website, including page visits, traffic sources and interactions.
Where required by law, these cookies are used only after the necessary consent has been obtained.
We do not currently use separate advertising pixels or external analytics integrations.
Detailed information about Squarespace's cookies, their purposes and applicable durations is available at:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
Only cookies relevant to the features active on our website will apply.
13. Managing Cookie Preferences
Where our website uses non-essential cookies requiring consent, visitors will be provided with options to accept, decline or manage those cookies.
Non-essential cookies requiring consent will not be activated before the appropriate consent has been obtained.
Visitors may withdraw or change their consent through the cookie preference controls available on our website.
You may also manage or delete cookies through your browser settings.
Disabling certain cookies may affect some website features or the accuracy of website analytics.
14. Third-Party Websites
Our website may contain links to external websites, including manufacturers, business partners or third-party services.
We are not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing the privacy policies of external websites before providing personal information.
15. International Data Transfers
Some service providers used by MOLRS, including website hosting and communication services, may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that appropriate safeguards or other lawful transfer mechanisms are in place, as required by applicable data protection law.
Further information about relevant international transfer arrangements may be requested using the contact details below.
16. Marketing Communications
We may contact business customers and commercial contacts about products, availability, services or other relevant business information where permitted by applicable law.
We will comply with the rules governing business-to-business electronic marketing and personal data processing.
Where consent is required, we will obtain it before sending the relevant communications.
Recipients may object to direct marketing or request removal from marketing communications at any time by contacting us.
Submitting a website enquiry does not automatically constitute consent to receive marketing emails.
17. Automated Decision-Making
MOLRS does not currently use solely automated decision-making or profiling that produces legal or similarly significant effects on individuals.
If our practices change, we will update this policy and provide any information required by law.
18. Changes to This Policy
We may update this Privacy & Cookie Policy to reflect changes in our services, technology, business operations or legal requirements.
The latest version will be made available on our website with the relevant update date.
Where changes materially affect how personal information is used, we will provide additional notice where required by law.
19. Contact Information
If you have questions about this policy or how we handle personal information, please contact us.
MOLRS Wholesale Limited
Trading as: MOLRS
Registered office: Unit 26, Nestfield Industrial Estate, Darlington, England, DL1 2NW
Company registration number: 17102281
Registered in: England and Wales
VAT registration number: GB516722496
Email: sales@molrswholesale.co.uk
Website: www.molrswholesale.co.uk
20. Complaints
If you have concerns about how we process your personal information, please contact us in the first instance so that we can investigate your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Information Commissioner's Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
Further information about your rights and how to make a complaint is available on the ICO website.